We recently had the privilege of being invited to speak to local businesses during US Small Business Week. Local chamber members joined us for a discussion entitled Building Your Performance Pathway. Here are some of the highlights:
- The focus for the day was on competing. Small businesses in Connecticut and NY are especially combating challenges that we don’t have enough control over, namely the rising costs of doing business (taxes, healthcare, regulation, global competition, etc). However, we can respond to these challenges by becoming more competitive.
- What’s often holding companies back in sales is either having the time/attention to devote towards performance management or familiarity/experience with evaluating/building the sales processes that drive growth.
- Chip shared his personal experiences within his family business: trying to get everyone on the same page, holding leaders accountable and ensuring following- through. He and others also spoke about the cost of doing nothing.
- Participant dialogue centered around taking action in four key areas: